The populace demands usable library products

I came across this mini community rant on Facebook the other day:

Rar!  Give the people what they want!

Wow!  This made me really happy.  I love that regular people are demanding usable products and getting angry that they have to put up with inferior experiences.  They’re railing against Endnote (bibiographies) and Lexus-Nexus (research tool).

You go!

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